Customer Portal Threshold Parameters

  • Updated on May 29, 2024
  • Published on Oct 2, 2023
  • 1 minute(s) read
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Overview

Customer Portal Threshold Parameters

  1. Three threshold parameters are available in the Portal section of the Customer Transportation Profile record:

    1. Portal Quote HU Count Threshold

    2. Portal Quote Weight Threshold

    3. Weight Units

  2. When a threshold value is exceeded, the customer is not able to tender the load from the Customer Portal. The Carrier quote list page is skipped and the user navigates to the Finalize Load Details page. A message displays at the top of the page:

  3. The default threshold message can be customized in the Customer Portal Configuration section of the TMS Admin 🡪 Configuration page:

    The use of the [Load ID] nomenclature: the TMS replaces the [Load ID] part of the message with the Load Number.


  4. An internal user must review and tender the Load.