Customs Brokers

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The TMS supports customs brokers for cross-border loads. Customs Brokers records are created from the related list on the Customer Transportation Profile.

Create these customs brokers on the Customer Transportation Profile in the Customs Brokers related list.

Create a new Customs Broker record from the Customs Brokers related list in the Customer Transportation Profile.

Create a Customs Broker Record

Select the New button to open the New Customs Broker modal.

The Transportation Profile, Account, Origin Country, and Destination Country are required fields for the Customs Broker record type.

Note: Check the Default checkbox to auto-assign the Account field from the Customs Broker record to a new Load’s Customs Broker field. A new Load that matches the Origin and Destination Country fields of the customer’s Customs Broker record auto-populates the Customs Broker field on the Load.

While the Account field can be of any TMS Type, using an Account with a TMS Type of Customs Broker is recommended.

Accounts with the TMS Type of Customs Broker are recommended to use when creating a Customs Broker record for a Transportation Profile.

Customs Broker Accounts

Accounts can have a TMS Type of Customs Broker that contains relevant information such as a Shipping Address, a related Contact, and a Broker Filer Code.

A Customs Broker Account can store relevant customs information.

Cross-Border Loads

The following fields on a Load contain some cross-border information:

Field Name

Data Type

Entry Number

Text(50)

Clearance Number

Text(50)

Customs Broker

Lookup(Account)

The information from the Customs Broker record, the Account’s Contact, and the Load comes together on the Carrier Rate and Load Confirmation and Driver Load Confirmation documents.

The Customs Broker information is compiled and presented in the Load documents.

For more information about cross-border loads, see the Border Connect article.