The Appointment Guest user is an unauthenticated user created in the Email Loop Digital Experiences Site designed for Carriers and Drivers to confirm or decline appointments associated with Loads or Trip Plans.
Within the Email Loop site, the Appointment Guest user can view the Appointment Request Response Lightning Web Component (LWC).
Configure messages and email template settings for Appointment Guest users by navigating to the TMS Admin → Document Options.
Permission Set Access
Warning: The TMS supports specific default objects and fields to ensure LWCs accurately render with the applicable information. Ensure that Read-only access is provided to the Account and Contact objects.
Change or create custom permissions for objects and fields to best fit business needs by cloning the permission set and navigating to Setup → Users → Permission Sets → TMS Appointment Request Email Loop → View Summary. Additionally, because the object and field permissions are provided for external access, take caution when editing object and field permissions to ensure sensitive data is not compromised.
The Appointment Guest user operates like an unauthenticated user. Assign the TMS Appointment Request Email Loop permission set within the Email Loop Digital Experiences Site.
The TMS Appointment Email Loop permission set grants the Appointment Guest user limited Read permissions on specific objects and fields to process data migrated from the TMS to the Appointment Request Response LWC.