Fall '24 Document Production Settings

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Overview

Document Production Settings

Most document-specific settings are contained in Document Options. Two global settings are available in Configuration:

  1. Include Master BOL

    1. If checked, include a Master BOL document and number when multi-stop load BOL documents are created.

  2. BOL Number Auto-Generation

    1. The logic used when a BOL document and number is generated for a load. Options include:

      1. None – Use when creating custom BOL Number generation logic.

      2. Unique Numeric – Default behavior; a unique integer is generated for the BOL Number.

      3. [Load object Field] – Choose from any other load object fields, such as PO Number or Load Number.

Troubleshooting

The Sorry, we had trouble with your last request error message appears when attempting to preview a document. Users also see the error Attempt to de-reference null object. Must populate all Document templates in the Global Default Document Options within TMS Admin.

Issue

Attempting to resend a Rate Confirmation from the Load page layout on the Resend Documents VF page generates a Sorry, we had trouble with your last request error message. Users also see the error Attempt to de-reference null object.

Resolution

Within TMS Admin → Document Options, populate the Carrier Load Tender Updated Documents picklist or other corresponding Document picklists with the default template. The default template for this scenario is Load Tender Updated Documents.