Winter '25 Load Tracking Log

  • Published on Apr 30, 2025
  • 1 minute(s) read
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Overview

Load Tracking Log

The Load Tracking Log Lightning Web Component LWC is located on the load lightning record page layout. This LWC provides an audit trail of key in-transit load events. For information on load tracking, see the Load Tracking integration articles. 

The following fields must have history tracking turned on for this LWC to display complete data:  

  • Last Reported City

  • Last Reported State/Province

  • Last Reported Country

  • Last Tracking Update Source

  • Last Tracking Update

  • Schedule Status

  • Load Status Comments

  • Driver Comments

If the Last Tracking Update field does not have Field Tracking enabled, the Status As Of and Update Received At fields display the same value.

Component Notes

  • The Tracking Log LWC uses the time zone of the user logging the check call or location update. If the logging user is the Email Loop Guest User, navigate to the Email Loop Guest User record and change the time zone. Salesforce may default to GMT.

  • The Status As Of field is the actual timestamp of the event provided by the tracking source.

  • The Update Received At field is the timestamp when the update was received in Revenova from the tracking source.

  • The Load Last Tracking Update field is not updated from changes in the Carrier Guest LWC. This field is set when updates are received via Trucker Tools, MacroPoint, or other tracking integrations. The field may also be set manually within the TMS.

  • Not all tracking sources provide the actual timestamp of events. Several tracking APIs capture this data when it is available including Project44 (LTL and TL), Trucker Tools, MacroPoint and FourKites.

  • Manual updates of the Arrival and Departure Dates/Times on Stops must have a Timezone field from the Location Account. This allows the Status as of field to populate accurately.

Load Tracking Log - Location Only

Below is the Load Tracking Log - Location Only LWC that displays the date/time and location for load tracking. This LWC is usually displayed in the Email Loop Guest Community to provide customer users with load tracking information.