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Fall '25 Tender Hold

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Overview

Tender Hold

The Carrier Quote Tender Hold and Tender Hold Reason fields allow for the injection of custom Carrier tender/assign prevention. If the Tender Hold field is checked, a Load cannot be tendered or assigned to the Carrier on the quote.

Tender Holds:

  • Customer Quotes

  • Carrier Engagement Automation (A scenario where insurance lapsed).

  • Credit hold on customer quote can trigger tender hold (customer credit management).

  • When on tender hold, Carrier quotes may ONLY be accepted. When accepted, the Load doesn't tender to other Carriers.

  • Enforcing credit limits (TMS Admin ->Config).