Fall '24 SaferWatch

Overview

The SaferWatch integration provides FMCSA data and insurance certificates for Carriers. 

The Revenova TMS integration with SaferWatch contains two main features. The first is Carrier onboarding where information is received from SaferWatch into the TMS. The second feature is the ability to monitor changes in FMCSA information in the TMS.

Updates sent from SaferWatch are processed by the CarrierMonitorJob. 

Setup

Warning:

If using SaferWatch, do NOT enable RMIS or MyCarrierPackets.

Enter Credentials

Enable the SaferWatch integration by completing the following steps.

1. Navigate to TMS Admin.

2. Select Credentials. 

3. Select the Global Services tab.

4. Find SaferWatch in the list and open the card. 

5. Check the Enabled boxes as needed.

6. Enter the User ID, Password 1, Password 2, and Customer Number into the text fields. 

7. Click the Save button when finished.

The User ID and Password 1 TMS credentials are the same to log in to the SaferWatch website.

Valid credentials are required from a SaferWatch subscription. SaferWatch provides the User ID, Password 1, Password 2, and Customer Number. See examples in the table below.

SaferWatch Website Settings

Navigate to the SaferWatch website and log in to view/modify your watch list. Risk model settings are also managed here.

Click the Approve button to add a Carrier to the SaferWatch Watch List.

Remote Site Settings

If upgrading from a previous release of the TMS, check that the Remote Site Settings for the SaferWatch integration URL are current.

1. Click the Setup gear icon in the top right corner.

2. From the drop-down, click Setup.

3. In the Quick Find Toolbar type Remote Site Settings and click the link.

4. From the list of remote sites find SaferWatch and click the Edit link.

5.  Update the Remote Site URL to match the Service URL below: 

Service URL: https://www.saferwatch.com/webservices/CarrierService32.php

Test Service URL: https://www.saferwatch.com/webservices/CarrierService32.php

TMS Admin

Configuration

Carrier Management/Load Status

Carrier Monitor Email: The email address that receives status messages when the Carrier Monitor Job completes.

The email contains a list of MC Numbers that updated. None of the changes are detailed in the email body.

Carrier Monitor Last Run: The date and time the last Carrier FMCSA monitoring job was successfully run.

Batch Processes

The following batch process job triggers the SaferWatch integration in the following ways:

Transportation Profile Settings

• The Last Carrier Review Date field on the Carrier Transportation Profile is set:

  • every time SaferWatch data is pulled during the batch job.

  • when an individual user manually updates a compliance field.

When a Carrier is set to Approved on the Transportation Profile the following occurs.

1. The Carrier Service records for the Carrier are enabled.

2. The Carrier is added to the SaferWatch Watch list. FMCSA changes for the Carrier are flagged on a daily basis.

When Carrier is set to Rejected perform these two tasks on the Carrier Transportation Profile.

1.  Uncheck the Monitor Carrier field.

2. Set the Carrier Review Status field to Rejected.

When the Carrier Review Status is set to Rejected, all related Carrier Services are disabled.

Fields provided by SaferWatch:

• Overall Risk

• Authority Risk

• Insurance Risk

• Safety Risk

• Operation Risk

• Company Risk – Company risk must be manually entered by a TMS user.

Carriers added to the SaferWatch watchlist manually are updated the next time the CarrierMonitorJob runs. To run the job immediately, navigate to TMS Admin → Configuration and click the Reset Carrier Watch List button.

Table Guide

The following fields are inserted/updated by the SaferWatch API as follows:

I – Insert

U – Update

(1) => update if the global setting “Allow Carrier Address Updates” is checked OR the value in the TMS field is null (not applicable to SaferWatch)

(2) – update if the value in the TMS field is null

(3) – update if there is a value in the response

(4) – update if there is a value in the response AND the value in the TMS field is null

(5) – update if the global setting “Carrier Remit To Sync” is checked AND the response has factor company information

(6) – update to ‘Pending’ if RMIS Certified is not ‘Yes’

(7) – set to ‘Pending’ by the TMS

Table Guide:

I – Insert

U – Update

(1) => update if the global setting “Allow Carrier Address Updates” is checked OR the value in the TMS field is null (not applicable to SaferWatch)

(2) – update if the value in the TMS field is null

(3) – update if there is a value in the response

(4) – update if there is a value in the response AND the value in the TMS field is null

(5) – update if the global setting “Carrier Remit To Sync” is checked AND the response has factor company information

(6) – update to ‘Pending’ if RMIS Certified is not ‘Yes’

(7) – set to ‘Pending’ by the TMS