Overview
EDI 214 transactions contain the status information of a Load including appointments and exceptions.
Inbound
Load stop status updates match based on the City, State, and Country.
Outbound
Outbound EDI 214 transactions are processed as Platform Events. The TMS makes the SendLoadStatusMessages API call to send all queued 214 transactions to the Trading Partner VAN and/or Trading Partner(s). No EDI 997 is returned to the TMS.
The TMS sends Load stop information including those with the same location for multiple stops on a single Load.
Bulk EDI 214 Send
Send or re-send EDI 214 status transactions in bulk. Check the appropriate Loads from the Load list view and select EDI Status from the drop-down.

Send EDI 214 transactions by clicking the Send button from the Bulk EDI 214 Send Visualforce page shown below.

EDI 214 Tracking Modal Send
Send 214 Status Update transactions from the Customer Banner LWC. While the Load is in transit, navigate to the Customer Banner LWC.
Select the tracking button on the banner.

The Load Tracking Administration modal renders.
Choose the Send EDI 214 Update Now button.
